Shipping Policy

1. Delivery Areas

RSM International delivers products all across Bangladesh. Whether you are in Dhaka or a remote district, we strive to reach you. We use reputable courier services to ensure your order is delivered safely and on time.

2. Delivery Timelines

Our standard delivery timelines are as follows:

Inside Dhaka Metro: 05 Days

Outside Dhaka: 10 Days

*Note: Delivery times may vary due to unforeseen circumstances such as political unrest, natural disasters, or holidays.

3. Shipping Costs

Shipping charges are calculated based on your location and the weight of the package.

Inside Dhaka: BDT 70 - BDT 100 (depending on area)

Outside Dhaka: BDT 100 - BDT 150 (depending on courier and weight)

4. Cash on Delivery (COD)

We offer Cash on Delivery (COD) for most locations. However, for orders outside Dhaka, we may request a partial advance payment (e.g., delivery charge) to confirm the order and prevent fraudulent returns.

5. Damaged or Missing Items

If you receive a package that is visibly damaged, please do not accept it from the courier. If you open the package and find damaged or missing items, please contact our customer support immediately (within 24 hours) at +88 09639246293 or email us at rsminternationalbd@gmail.com.